Welcome to HJP Media. Please read these terms and conditions carefully before using our services. By accessing or using HJP Media’s services, you agree to be bound by these terms.
Acceptance of Terms
By accessing or using HJP Media’s services, you agree to comply with and be bound by these terms and conditions, along with any additional agreements or policies that may be provided. Throughout this agreement, ‘Company’, ‘HJP Media’, and ‘Reo Innovation’ may be used interchangeably and refer to the same legal entity.
Services
HJP Media provides AI-driven digital marketing solutions, including but not limited to:
- Content Creation
- Social Media Management
- Search Engine Optimization (SEO)
- Analytics and Reporting
- Email Marketing
- Brand Strategy
Website Development, Delivery & Handover Terms
HJP Media may provide website development, custom software development, UI/UX design, e-commerce implementation, hosting setup, server deployment, integrations, and related digital services.
Deliverables shall be limited only to items specifically mentioned in the signed proposal, quotation, scope document, or invoice.
Any features, pages, integrations, redesign requests, additional revisions, modifications, functionalities, API integrations, third-party tools, migration work, custom coding, or services not expressly mentioned in the approved scope shall be treated as additional work and billed separately.
Verbal discussions, WhatsApp conversations, assumptions, examples, references, screenshots, competitor websites, inspiration links or informal discussions shall not automatically become part of project scope unless confirmed in writing by HJP Media.
HJP Media reserves the right to determine technical implementation methods and architecture decisions.
Client Responsibilities
Clients are responsible for:
- Providing accurate, complete, and timely information.
- Adhering to HJP Media’s guidelines and recommendations for optimal service delivery.
- Ensuring that any content provided to HJP Media does not infringe on third-party rights.
Below are some resposibilities in details:
1. Commitment to Service Duration
1.1 The Client acknowledges and agrees that digital marketing services require consistency and long-term engagement to achieve optimal results. 1.2 By signing our proposal, the Client commits to a minimum service duration of one (1) year from the date of agreement. 1.3 If the Client chooses to discontinue the service before completing one year, the Company reserves the right to revoke or modify certain digital assets, including but not limited to:
- Website content
- SEO-optimized pages
- Social media campaigns
- Paid advertisements
- Marketing collateral
- Custom-built strategies
- Any other assets developed by the Company for the Client
2. Ownership and Removal of Content
2.1 The Company retains ownership rights over any content, designs, SEO optimizations, or advertising assets created until the Client has completed the agreed service duration. 2.2 If the Client discontinues the service before one year or fails to fulfill payment obligations, the Company reserves the right to:
- Remove or take down content published under the Client’s name.
- Withdraw SEO optimizations applied to the Client’s website.
- Deactivate or reclaim any digital assets, including but not limited to, Google Ads, social media advertisements, and paid marketing campaigns.
- Restrict access to any creative designs, strategy documents, or content libraries. 2.3 Upon full completion of the one-year term and payment fulfillment, the Client will have full rights to the developed content and assets, subject to licensing and intellectual property agreements.
2.4 Ownership rights transfer only after complete payment and settlement of all dues.
2.5 HJP Media retains ownership of reusable systems, development methodologies, frameworks, libraries, templates, coding practices, internal tools, automation systems, plugins and proprietary assets.
2.6 Clients receive ownership only of final approved deliverables specifically created for that project.
3. Payment Obligations
3.1 The Client agrees to timely payments as per the mutually agreed pricing plan outlined in the proposal. 3.2 In case of non-payment, partial payment, or delays exceeding [15] days, the Company reserves the right to:
- Pause ongoing marketing campaigns.
- Remove published content or disable digital marketing initiatives.
- Suspend or terminate services until outstanding dues are cleared.
- Charge late fees as specified in the proposal.
3.3 All project payments shall strictly follow proposal milestones.
3.4 Project delivery, ownership transfer, unrestricted access, source code release, domain transfer, hosting transfer and administrative rights shall become effective only after complete payment clearance.
3.5 HJP Media reserves the right to delay, suspend or restrict handover until outstanding dues are settled.
3.6 Pending invoices beyond seven (7) days may attract late payment charges of 2% per month.
3.7 Failure to clear pending payments may result in temporary access suspension, project hold, delayed support or legal recovery proceedings.
4. Intellectual Property & Usage Rights
4.1 Until full payment and completion of the agreed duration, any materials, content, or campaigns created by the Company remain its intellectual property. 4.2 The Client is granted limited usage rights to the content during the contract term. 4.3 Unauthorized reproduction, modification, or resale of Company-created content without written consent is strictly prohibited. 4.4 Client shall not claim ownership of HJP Media internal frameworks, reusable modules, templates, systems or proprietary technologies.
4.5 Project source files and editable design files shall only be transferred if expressly included in the proposal.
4.6 Working files, drafts, rejected concepts and internal production materials remain HJP Media property.
5. Service Termination and Breach of Agreement
5.1 If the Client wishes to terminate the agreement before one year, they must provide a 30-day written notice. 5.2 If the Client terminates services before the agreed duration, the Company is entitled to:
- Charge an early termination fee.
- Reclaim content, designs, or digital assets as per Clause 2.
- Adjust final invoices accordingly. 5.3 The Company reserves the right to terminate the contract if the Client engages in unethical business practices, violates legal regulations, or fails to make timely payments.
6. Liability and Indemnification
6.1 The Company shall not be liable for any damages resulting from:
- The removal or modification of content due to early termination.
- The Client’s failure to comply with contractual obligations.
- Delayed or missed payments impacting marketing efforts. 6.2 The Client agrees to indemnify and hold the Company harmless from any legal claims arising from the misuse of marketing content or violations of third-party agreements.
7. Third-Party Plugins, Licenses, and Additional Costs
7.1 Any third-party plugins, tools, software, themes, applications, services, or licenses required for the project and specifically mentioned in the proposal shall be arranged and purchased by the Company only, unless otherwise stated in writing.
7.2 The Client shall not purchase, subscribe to, or procure any such third-party plugin, license, or paid service on its own for the project unless expressly approved in writing by the Company.
7.3 Where any third-party cost, plugin fee, or license fee is mentioned in the proposal and is to be paid by the Client, such amount shall be the sole responsibility of the Client and shall not be payable, reimbursable, or recoverable from the Company under any circumstances.
7.4 The Company shall not be liable for any third-party charges, renewals, subscription fees, license fees, or related expenses that are paid directly by the Client or incurred outside the Company’s approved purchase process.
7.5 Plugins, subscriptions, API services, themes or licenses purchased under HJP Media agency accounts remain agency property.
7.6 Client may be required to purchase separate licenses for continued use.
7.7 HJP Media shall not transfer agency-owned lifetime licenses or bulk subscriptions.
8. Modifications and Amendments
8.1 The Company reserves the right to update these terms with prior notice to the Client. 8.2 Any amendments shall be communicated via email or official correspondence.
By signing the proposal, the Client acknowledges and agrees to these Terms and Conditions. Failure to comply with these conditions may result in service suspension or content removal, as outlined above.
Delivery Acceptance
Client shall inspect deliverables within seven (7) calendar days.
If no written issues are reported, project shall automatically be considered accepted and completed.
Revisions Policy
Revision requests outside approved revision limits may incur additional charges.
Structural changes after approval shall be treated as new work.
Portfolio Rights
HJP Media reserves the right to display completed work in portfolio, proposals, social media, presentations, awards, case studies and marketing material.
Confidential projects may be excluded only if agreed in writing before project commencement.
Data Retention
HJP Media may retain project backups, communication records, invoices, source files and project archives for legal, taxation, internal recordkeeping, security and dispute purposes.
Payment Terms
- Payment terms will be outlined in the service proposal.
- Upon the successful digital signing of our proposal, clients agree to pay the full amount specified.
- Advance payments are required and are non-refundable under any circumstances.
- Failure to make timely payments may result in the immediate suspension or termination of services without prior notice.
Intellectual Property
All content created by HJP Media, including but not limited to designs, reports, and strategies, remains the intellectual property of HJP Media unless a different agreement is reached in writing.
In case of conflict between client documents and HJP Media proposal, terms, scope document or handover policy, HJP Media documents shall prevail unless otherwise agreed in writing by both parties.
Client-issued legal agreements, vendor forms or procurement documents shall not modify HJP Media proposal terms unless expressly accepted in writing.
Website Handover & Transfer Policy
Handover shall occur only after: Full payment settlement, signed acknowledgment completion, pending invoices cleared, required approvals completed.
Deliverables and handover materials shall be limited only to items specifically included in the approved proposal, invoice, or scope of work. Depending on project structure, HJP Media may provide selected access including website administrator credentials, project files, domain-related access (if managed by HJP Media), documentation, or other agreed deliverables.
Hosting server access, root access, cPanel access, reseller accounts, shared server credentials, complete database environments, infrastructure configurations, internal development environments, agency-owned systems, shared resources, proprietary tools, backup systems, or access affecting other client projects shall not form part of standard handover unless expressly agreed in writing.
Where the Client website is hosted on HJP Media shared infrastructure or multi-project environments, HJP Media reserves the right to provide only reasonable project-specific access required for operation of the Client’s website.
If the domain, hosting account, server environment, licenses, plugins, or infrastructure are owned or maintained directly by the Client, HJP Media shall only transfer or provide access to items under its direct control and agreed project scope.
Handover obligations shall be considered fulfilled once the agreed project-specific deliverables and access rights have been provided.
HJP Media reserves the right to exclude: Internal notes, development environments, internal systems, proprietary frameworks, premium, subscriptions, reusable tools, agency-owned software, internal workflows.
Website Attribution & Branding Rights
HJP Media may display attribution such as: Developed by HJP Media, Designed by HJP Media, Powered by HJP Media
Footer credits may remain part of standard project delivery.
Removal, replacement, white-label delivery or suppression of attribution shall incur additional charges of ₹10,000 plus applicable taxes unless otherwise stated in writing or proposal.
Confidentiality
HJP Media will treat all client information as confidential. Clients are also required to maintain the confidentiality of HJP Media’s proprietary information.
Termination
- Either party may terminate the contract with written notice.
- Upon termination, clients are responsible for settling all pending payments. Failure to do so may result in legal action.
Limitation of Liability
HJP Media shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Clients acknowledge that HJP Media’s liability is limited to the amount paid for services rendered.
HJP Media total liability shall not exceed total fees paid by client.
Non Solicitation
Client shall not directly hire or solicit HJP Media employees, contractors or vendors for twelve (12) months after project completion.
Governing Law
These terms shall be governed under laws of India. Courts of Ahmedabad, Gujarat shall have exclusive jurisdiction.
Amendments
HJP Media reserves the right to amend these terms at any time. Clients will be notified of any significant changes. Continued use of our services after such notification constitutes acceptance of the amended terms.
Indemnification
Clients agree to indemnify, defend, and hold harmless HJP Media from any claims, losses, or damages arising from their use of our services or violation of these terms.
Force Majeure
HJP Media shall not be liable for any failure to perform its obligations under these terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of war, or government regulations.
Entire Agreement
These terms and conditions constitute the entire agreement between HJP Media and the client regarding the subject matter hereof and supersede all prior agreements, representations, or understandings.
By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions, please contact us at info@hjpmedia.com.