Cancellation & Refund Policy
Last Updated: 12/04/2026
Since these are service-based and time-based deliverables, our cancellation and refund terms are as follows:
- Service Cancellations
Once a project is initiated, onboarding completed, or any work has commenced, no cancellation is permitted.
If the client wishes to cancel before work begins, they must notify us in writing at within 24 hours of payment.
Our reserves the right to approve or reject cancellation requests based on the stage of the project. - Refund Policy
Refunds are provided only under these conditions:
Full refund if the cancellation request is received within 24 hours of payment and before any work has started. Refunds usually take 15 business days and will be credited to the original payment method.
Pause ongoing marketing campaigns.
Remove published content or disable digital marketing initiatives.
Suspend or terminate services until outstanding dues are cleared.
Charge late fees as specified in the proposal.